🌍 International Shipping Policy

OTF Oilz

Thank you for shopping with OTF Oilz. We proudly ship worldwide and are committed to delivering your order safely and efficiently. Please review our international shipping terms below.

📦 Order Processing Time

All orders are processed within 3–5 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or holidays.

During high-volume periods, processing times may be slightly extended. If there is a significant delay, we will contact you by email.

✈️ International Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on:

Destination country
Package weight and size
Selected shipping carrier

Estimated international delivery times typically range from:

7–21 business days after shipment

Please note this is only an estimate and not guaranteed.

🧾 Customs, Duties & Import Taxes

International orders may be subject to:

Customs duties
Import taxes
VAT or other local fees

These charges are determined by your country’s customs authority and are the responsibility of the customer.

OTF Oilz is not responsible for delays caused by customs processing.

If customs fees are refused and the package is returned to us, the customer will be responsible for return shipping costs.

🌐 Shipping Restrictions

Some countries restrict the import of fragrance oils, perfumed products, or flammable liquids.

It is the customer’s responsibility to ensure products ordered are permitted in their country.
OTF Oilz is not responsible for orders confiscated or rejected by customs.